Group Account Supervisor – Healthcare

This is a fully remote position, open to applicants in United States.

📋 Description

• Take the lead for the client once the proposal has been accepted.

• Oversee and nurture business opportunities with current clients.

• Create client agendas and prepare slide presentations.

• Lead and/or assist in discussions with clients, LMR, faculty, and/or subject matter experts regarding content and direction.

• Review and send status/contact reports to clients following each interaction.

• Develop project briefs and scopes of work for both clients and internal team members.

• Provide guidance to the support team on all facets of project management to ensure client expectations are met or exceeded.

• Manage projects using approved internal project briefs, proposal templates, and budget tools.

• Collaborate with the internal team on the overall project plan, objectives, milestones, and deliverables.

• Serve as the internal team leader, ensuring all team members collaborate effectively.

• Mentor staff at the Associate Account Executive, Account Executive, and/or Senior Account Executive levels.

• Conduct performance evaluations, develop plans for growth, and establish goals for direct reports as necessary.

• Partner with Client Services leadership and Strategy to pinpoint market opportunities that will advance client business.

• Identify avenues for organic growth within assigned accounts.

• Prepare proposals, budgets, and reconciliations.

• Monitor budgets, including direct costs, labor costs, fees, and out-of-pocket expenses, to ensure team members/direct reports are effectively managing the assigned budgeted labor hours and direct costs.

⛳️ Requirements

• Bachelor’s degree in marketing, advertising, communications, or a related field.

• Minimum of 3 years experience in an Account role within a pharmaceutical or medical communications company.

• Daily client-facing experience and familiarity with medical, legal, and regulatory review processes is essential.

• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

• Willingness to travel 10-15% based on client requirements.

🏝️ Benefits

• Discretionary annual bonus.

• Health insurance.

• Retirement savings benefits.

• Life insurance.

• Disability benefits.

• Parental leave.

• Paid time off for sick leave and vacation.