People Relations & Enablement Training & Development Manager

This is a fully remote position, open to applicants in Alabama, +32 more states.

📋 Description

• Act as a reliable advisor to leaders and colleagues on intricate employee relations issues.

• Offer support on performance management, conflict resolution, policy interpretation, corrective actions, and workplace challenges.

• Collaborate with leaders to navigate sensitive matters involving claims of harassment, discrimination, unjust treatment, and other employee relations concerns.

• Work alongside HR leaders and business partners to ensure consistent communication, alignment, and implementation of people practices.

• Mentor and coach Team Member Relations Consultants while acting as a resource for the team.

• Identify areas for process enhancement, service delivery improvement, and organizational outcome strengthening.

• Collaborate with Legal and People & Culture teams to assist in addressing employment-related claims, agency charges, and other workplace issues.

• Provide guidance to leaders on corrective actions and conflict resolution processes, ensuring successful resolution and follow-up.

• Assist with unemployment-related issues in conjunction with HR Service Center teams.

• Foster fair, consistent, and legally compliant workplace practices throughout the organization.

⛳️ Requirements

• Bachelor's degree in Human Resources, Psychology, Education, or a related discipline.

• At least five years of experience in employee relations.

• Extensive understanding of employee relations practices, workplace investigations, performance management, and policy interpretation.

• Strong consultation and relationship-building capabilities.

• Ability to influence and coach leaders through intricate and sensitive circumstances.

• Exceptional critical thinking and problem-solving skills.

• Excellent communication, negotiation, and conflict resolution abilities.

• Capability to balance employee advocacy with business objectives and risk management.

• Strong interpersonal skills with the ability to establish trust with stakeholders at all levels.

• Proven ability to manage competing priorities in a dynamic environment.

🏝️ Benefits

• Paid Time Off programs.

• Health and welfare benefits, including medical, dental, vision, life insurance, and Short- and Long-Term Disability coverage.

• Flexible Spending Accounts for eligible healthcare and dependent care costs.

• Family benefits such as adoption assistance and paid parental leave.

• Defined contribution retirement plans with employer matching and additional financial wellness initiatives.

• Educational Assistance Program.