
Graphic Designer/Production Designer
Posted 1 day ago

Posted 1 day ago
This is a fully remote position, open to applicants in United States.
• Develop and produce creative campaigns, digital advertisements, social media graphics, print materials, signage, and event resources promoting CBP’s Trusted Traveler Programs, including Global Entry.
• Create and refresh creative content for both national and international advertising and marketing initiatives.
• Design and digitally enhance social media graphics for platforms such as Instagram, X/Twitter, and YouTube.
• Create and produce posters, brochures, print publications, fact sheets, tear sheets, and flyers.
• Design both physical and digital information signage that supports the Global Entry process.
• Assist in analyzing signage needs and developing wayfinding requirements.
• Create pop-up banners, booth graphics, and exhibit materials for trade shows, conferences, and outreach events.
• Design outreach and promotional merchandise.
• Create advertisements for digital, print, billboard, and out-of-home placements.
• Prepare print-ready files, specify printing requirements, and review proofs with print and fulfillment vendors.
• Adapt and customize designs for translated content in English and 10 foreign languages, including right-to-left languages such as Arabic.
• Ensure designs comply with DHS and CBP branding guidelines.
• Produce accessible, Section 508-compliant digital documents and graphics.
• Provide editable, production-ready source files for the Portfolio of Materials Produced delivered to CBP.
• Minimum of 3 years of experience.
• Bachelor’s degree in a relevant field (e.g., graphic design, visual communications, or fine arts).
• A portfolio showcasing campaign creative, social media graphics, print materials, signage, and event or exhibit resources.
• Advanced skills in Adobe Creative Cloud (InDesign, Illustrator, and Photoshop).
• Familiarity with print production processes, including prepress, color management, large-format printing, and vendor coordination.
• Experience designing within established brand standards.
• A strategic thinker with a proactive approach to marketing trends and technologies.
• Strong problem-solving abilities and critical thinking skills.
• Capability to manage competing deadlines effectively.
• Experience supporting complex projects and transformation initiatives within the federal government.
• Comfort in managing intricate client relationships.
• Ability to obtain and maintain a public trust clearance.
• Legal authorization to work in the U.S.
• Strong critical thinking, analytical, and time management capabilities.
• Proven ability to organize, prioritize, and collaborate effectively with others.
• Ability to communicate ideas, thoughts, and solutions clearly in both written and verbal forms.
• Ability to remain composed under pressure and in a fast-paced setting.
• Capacity to receive client feedback and implement changes swiftly and efficiently.
• Ability to quickly familiarize oneself with complex issues.
• Enthusiasm for working in a fast-paced, rapidly changing environment.
• Full-time employment.
• Anticipated remote work opportunities.
• Potential for occasional travel for client engagements.
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