Government Renewal Account Manager – Remote in US EST & CST

This is a fully remote position, open to applicants in Florida.

📋 Description

• Generate, enhance, and oversee the portfolio of our current government business base through outbound calls (no cold calling involved).

• Adapt to scenarios that necessitate a robust sales aptitude, follow up on leads, and utilize effective sales systems and techniques to assist in probing, presenting, and closing sales with existing government clients.

• Collaborate with decision-makers to address current needs, resolve issues related to their existing lease agreements, or find suitable solutions.

• Effectively overcome objections by highlighting program benefits, features, and the company’s value proposition.

• Partner with internal teams to address all errors and client escalations.

• Identify and implement necessary changes to enhance performance.

• Raise the expectations for yourself, your team, and the client.

⛳️ Requirements

• Preferred experience working with Government, NGO, and Non-Profit accounts.

• 1+ years of experience conducting outbound client calls to consult, assess needs, and recommend suitable products and services.

• Ability to effectively overcome objections to close sales.

• Proven track record of consistent and strong follow-up on sales opportunities through phone, fax, and email correspondence to answer inquiries and provide marketing materials using customized software.

• Confident in initiating outbound sales calls.

• Proficiency in Customer Relationship Management (CRM) tools – such as Salesforce, etc. – to effectively plan and document sales activities, record customer information, manage campaigns, develop accounts, add to pipelines, and forecast.

🏝️ Benefits

• Opportunity to grow and develop your career.

• Inclusive environment that promotes diverse perspectives and ideas.

• Challenging and unique opportunities to contribute to the success of a transforming organization.

• Comprehensive benefits globally (PB Benefits and Wellbeing Programs).