Go To Market Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Administration of Salesforce (leveraging AI)

• - Daily management of SFDC: user provisioning, permission settings, list views, reports, and dashboards.

• - Create and manage custom objects, fields, validation rules, and workflows following architectural guidance from the Staff Go To Market & AI Operations Manager.

• - Utilize Claude Code and AI-assisted tools to enhance administrative efficiency: scripted bulk updates, automated data quality checks, and efficient handling of support tickets.

• - Ensure pipeline hygiene automation (including stale opportunity flags, missing field alerts, and Rattle/Slack-native notifications).

• - Oversee integration health between Outreach and SFDC, Gong and SFDC, RevOps.io and SFDC, and HubSpot and SFDC.

• Development of AI-Native Workflows

• - Design and maintain n8n automations for routing, data enrichment, reporting, and ongoing operational tasks.

• - Employ Claude Code to implement internal tool enhancements directly into the Marketing and GTM Operations repositories.

• - Prototype intelligent workflows for lead enrichment, deal hygiene scans, forecast accuracy evaluations, and account intelligence insights.

• - Transform repetitive manual tasks into automated workflows: every recurring ticket is a potential candidate for automation.

• - Manage the internal n8n template library and document AI-first patterns for the team.

• Deal Desk & Commission Support

• - Handle incoming deal desk requests in RevOps.io CPQ: generating order forms, placing SKUs, securing pricing approvals, and syncing with SFDC.

• - Validate contracts against margin thresholds and confirm accurate term dates, SKU placements, and drawdown rates prior to signature.

• - Assist with the quarterly commissions cycle: gather attainment data and perform payout calculations under the guidance of the Staff Go To Market & AI Operations Manager in coordination with Finance.

• - Facilitate new product launches: create SKUs, map them to Salesforce products, and update order form templates.

• Tool Administration

• - Oversee daily management of the Go To Market technology stack: Apollo, Gong, Rattle, Clay, RingLead, and LinkedIn Sales Navigator.

• - Manage user provisioning, license administration, and seat optimization.

• - Resolve vendor support tickets and identify renewal timelines.

⛳️ Requirements

• 2-5 years of experience in Salesforce administration and/or GTM/Revenue Operations.

• Strong foundation in Salesforce: SOQL, formula fields, flows, validation rules, reports, and dashboards.

• Practical experience with AI and automation tools (Claude Code, n8n, ChatGPT, Zapier, or similar); comfortable coding in Python or JavaScript when necessary.

• Experience with HubSpot, RevOps.io, or similar CPQ and marketing automation platforms.

• Sufficient understanding of how GTM systems interconnect (CRM, CPQ, enrichment, data flows) to effectively work within an existing architecture.

• A self-motivated individual: you have independently learned tools, delivered solutions without specific instructions, and seek automation before repeating tasks.

• A passion for collaborating with a high-caliber team on challenging issues at the convergence of blockchain infrastructure and AI.

• Strong attention to detail, and the ability to discern when to act quickly and when to proceed with caution.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Professional development opportunities