Global Property Claims Adjuster

This is a fully remote position, open to applicants in Texas.

📋 Description

• Manage a designated caseload of commercial property claims with appropriate guidance and oversight.

• Review policy terms and assist in assessing coverage issues.

• Prepare correspondence related to claims and aid in coverage communications.

• Establish and uphold suitable claim reserves based on available information and potential exposure.

• Collaborate with independent and third-party adjusters during claim investigations and evaluations.

• Review reports from adjusters, estimates, supporting documentation, and various claim materials.

• Maintain timely, precise, and well-documented claim files.

• Communicate with insured parties, brokers, adjusters, and other claim partners concerning claim status and subsequent steps.

• Work in conjunction with underwriting, legal, reinsurance, and other internal stakeholders.

• Partner with market adjusters and participating insurers on layered and shared property claims.

• Provide support on larger or more complex claims while enhancing technical knowledge and experience.

• Ensure compliance with regulatory requirements and the company's claim-handling standards.

• Engage in continuous training and professional development.

• Utilize approved AI and digital tools to assist with claim analysis, summarize information, enhance documentation, and improve efficiency while ensuring data security and confidentiality.

⛳️ Requirements

• 1–3 years of experience in commercial property claims is preferred.

• Possession of an adjuster license in Texas.

• Basic understanding of property insurance policies, claim investigations, coverage, and reserving practices.

• Strong written and verbal communication abilities.

• Excellent organizational skills with the capacity to manage multiple priorities and deadlines.

• Proficiency in Microsoft Office applications and the ability to learn claims systems and other technologies.

• Experience with commercial excess and surplus lines or global property claims is advantageous, but not mandatory.

• Strong attention to detail accompanied by sound analytical and problem-solving capabilities.

• Ability to communicate professionally with insureds, brokers, adjusters, and internal partners.

• Capacity to prioritize work efficiently in a fast-paced claims environment.

• A curious mindset and a desire to learn about intricate commercial property programs, including layered and shared placements.

• A commitment to continuous learning, professional development, and providing excellent claims service.

🏝️ Benefits

• Performance-based incentives may be available.

• Health and welfare benefits.

• Assistance with tuition and professional certification.

• 401k savings plan.

• Optional participation in the Employee Stock Purchase Program.

• Paid time off.

• Paid holidays.

• Child bonding leave.

• Additional employee assistance programs.