Global Program Manager II

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee all facets of a distinctive Media & Entertainment client portfolio comprising global accounts.

• Coordinate central communications across regions for both BCD Travel and the client's global projects or interests.

• Develop and manage multinational business strategies with clients aimed at boosting revenues, reducing costs, optimizing asset use, and mitigating client attrition risks.

• Create Service Level Agreements encompassing Service, Financial, MIS/CDS, Program Performance, Technology, and Communication metrics.

• Generate and oversee budgets and financials, which include billing, payments, and profitability.

• Build and sustain relationships with key decision-makers in the customer organization at all levels.

• Negotiate client contract conditions and ensure compliance with all contractual obligations.

• Identify opportunities to leverage global technology tools and innovative processes.

⛳️ Requirements

• Significant experience in the travel industry, specifically in account management.

• Proven track record in implementing and managing large market/global clients.

• Comprehensive understanding of business travel management and travel industry technologies.

• Strong communication skills (oral, written, and presentation) in English.

• Experience in leading cross-functional teams.

• Willingness to travel domestically and internationally on a regular basis.

🏝️ Benefits

• Flexible working hours and options for remote or work-from-home arrangements.

• Opportunities for skill enhancement and career advancement.

• Ample vacation days to allow for rest and rejuvenation.

• A compensation package that aligns with your needs, including resources for mental, physical, and financial wellness.

• Perks and discounts exclusive to travel industry professionals.

• An inclusive workplace that celebrates diversity.