Global Product Manager – Sustainable Seafood Certification, MSC/ASC

This is a fully remote position, open to applicants in Croatia.

📋 Description

• Oversee the effective, efficient, and sustainable global operations of MSC/ASC Chain of Custody and ASC Farm certification services.

• Manage the schemes to fulfill the expectations of SGS affiliates, external clients, scheme owners, and accreditation entities.

• Ensure the achievement of global internal and external KPIs while maintaining necessary approvals and accreditations.

• Provide strategic commercial direction and market entry guidance for affiliates to foster product growth in key markets.

• Monitor competitors, analyze market trends, and enhance the global growth strategy for MSC/ASC.

• Lead the Global MSC/ASC team across various locations.

• Stay informed about SGS IT systems, procedures, and external approval criteria to effectively conduct audit report reviews and manage technical reviews and certification decisions.

• Develop and track KPIs to facilitate decision-making and promote continuous improvement.

• Oversee the launch and revision of new MSC/ASC schemes.

• Manage departmental costs and expenses to align with P&L objectives.

• Conduct performance evaluations for the team and lead recruitment efforts as necessary.

• Serve as the global MSC/ASC technical authority and convey scheme requirements to stakeholders.

• Maintain MSC/ASC accreditations and stay updated on regulatory changes.

• Foster relationships with MSC/ASC technical management and senior leadership.

• Collaborate with the Global Food Team, International Sales, Global Key Account Managers, and other Product Managers.

• Participate in committees and working groups established by scheme owners.

• Create business plans aimed at product growth in pivotal markets.

• Coordinate with Marketing on materials specific to products.

• Contribute to the objectives of the Food Assurance business.

• Report directly to the Global Food Certification Manager.

• Adhere to the SGS Code of Integrity and Professional Conduct, along with health and safety policies.

⛳️ Requirements

• In-depth knowledge and experience in the MSC/ASC Seafood Certification sector and related regulations.

• Ability to merge technical credibility with relationship management and commercial insight.

• Comprehensive understanding of food, aquaculture, and quality systems in the context of certification and auditing.

• Background experience with a Certified Body is essential.

• Familiarity with compliance, food safety, and regulatory intelligence platforms.

• Demonstrated analytical and problem-solving abilities.

• Strong leadership and people management capabilities.

• Business and commercial acumen to support market strategies.

• Exceptional verbal, presentation, and technical writing skills.

• Excellent interpersonal and communication skills.

• Capability to cultivate trusted relationships at all organizational levels and externally.

• Attention to detail with the ability to multitask efficiently and perform under pressure.

• Proficient in managing competing priorities across various countries or projects.

• Fluent in English.

• Proficient in Microsoft 365 (Word, Excel, PowerPoint, and Outlook).

• Experience with Copilot 365 and/or similar AI-driven productivity and decision-support tools.

• Lead auditor-level qualification, including necessary experience in the food processing industry, is preferred.

• People management experience and working with remote teams is preferred.

• Extensive audit experience, including preparation of commercial proposals and multi-site or Integrated Audit proposals, is preferred.

• Experience in maintaining accreditation against ISO 17065 is preferred.

• Experience within a large multinational organization and managing communications within an extensive network is preferred.

• Valid right to work in the candidate's country of residence.

• CV in English required.

🏝️ Benefits

• Dynamic workplace in a leading global enterprise.

• Future-focused work environment.

• Long-term support for employee development.

• Access to SGS university and Campus for ongoing learning opportunities.

• Flexible working schedule.

• Hybrid/remote work model.

• Benefits platform available.

• Supportive and inclusive workplace culture.

• Opportunities for professional growth and personal development.

• Multinational setting with colleagues from various continents.