Global Process Owner, Master Data Management

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Drive the global Master Data Management (MDM) vision and roadmap in alignment with Finance Transformation, the Target Operating Model, and Finance Shared Services.

• Establish and take ownership of the MDM governance framework, which includes data ownership, stewardship, decision rights, and a data council.

• Define global master data standards, templates, policies, naming conventions, mandatory attributes, approval workflows, segregation of duties, and lifecycle rules.

• Identify risk indicators and controls while overseeing audit and regulatory compliance.

• Own and standardize end-to-end master data creation, alteration, extension, and retirement processes across Record-to-Report, Plan-to-Perform, Procure-to-Pay, and Order-to-Cash.

• Define and maintain the global S/4HANA master data model, ensuring a single source of truth across connected applications.

• Lead Fit-to-Standard for master data, approving deviations and validating local requirements while safeguarding the global core.

• Spearhead the MDM workstream within the SAP S/4HANA public cloud implementation program.

• Translate data needs into IT requirements and align tools, including SAP Master Data Governance, workflow, and data quality solutions.

• Ensure master data readiness prior to each go-live and evaluate biannual SAP releases.

• Oversee the data migration strategy, encompassing cleansing, mapping, mock migrations, and cut-over validation.

• Serve as the global expert and primary contact during country and cluster roll-outs.

• Promote change management, adoption, and role-based training for requesters, approvers, and data stewards.

• Develop a global data steward community.

• Design and establish MDM Shared Services, define task allocation, and transition local maintenance to the center.

• Set data quality and service KPIs, conduct performance reviews, and lead continuous improvement efforts focused on automation, efficiency, and standardization.

⛳️ Requirements

• Bachelor's Degree in Business Administration, Finance, Information Management, or a related field.

• At least 7 years of experience in master data management, finance systems, or process management.

• Significant exposure to Finance and Accounting.

• Profound understanding of finance and enterprise master data objects, including Chart of Accounts, cost and profit centers, business partners, and fixed assets.

• Demonstrated experience with SAP S/4HANA implementation.

• In-depth knowledge of master data structures, organizational units, business partner concepts, SAP Master Data Governance, Migration Cockpit, and SAP Best Practices.

• Proven track record in large-scale SAP programs, including global data model design, data cleansing and migration, multi-country roll-outs, and standardized implementations.

• Familiarity with Shared Services concepts and implementation, particularly in centralized master data maintenance.

• Strong stakeholder management skills with the capability to uphold the global data model against local deviations.

• Excellent project management abilities in global matrix environments.

• Strong analytical, data quality, and process optimization skills.

• Hands-on, results-oriented approach with a willingness to learn and challenge the status quo.

• Superior communication skills with high proficiency in English.

• Ability to lead, mentor, and align data owners and stewards across complex finance and business domains.

• Willingness to travel globally up to 30%.

🏝️ Benefits

• Opportunity for global travel, with a willingness to travel globally up to 30% as part of the role.

• Engagement in Swissport’s global, multinational work environment.

• Professional development through participation in leading global SAP S/4HANA implementation, transformation, governance, and shared services initiatives.