Global Logistics Analyst

This is a fully remote position, open to applicants in Florida, +4 more states.

📋 Description

• Oversee in-country quoting for international orders related to hardware, software, and services across more than 90 countries.

• Handle incoming requests for quotes within the country and collect details regarding orders and shipments.

• Direct requests to the relevant in-country partners or distributors.

• Cultivate relationships with international partners and distributors, escalating issues when necessary.

• Compose and dispatch quote requests while coordinating with internal account teams, OEMs, and customers.

• Monitor quote turnaround targets and follow up on pending requests.

• Ensure precise records of quotes, pricing, partner responses, and case statuses are maintained in Salesforce and other supporting trackers.

• Detect and address discrepancies related to pricing, tax treatment, and customs documentation.

• Implement country-specific tax, import/export, and local partner requirements.

• Adhere to OEM registration and qualification procedures, including Dell Cross-Border registration.

• Remain informed about global trade regulations and adjust quoting practices accordingly.

• Support the review of global sourcing orders for internal approval processes.

⛳️ Requirements

• Proven experience managing hazardous materials and lithium battery shipments (IATA/IMDG/DOT).

• A minimum of 3 years' experience in global logistics, international shipping, supply chain operations, or related analytical positions.

• Strong understanding of U.S. export regulations (EAR, ITAR as applicable), customs documentation, HTS classification, and INCOTERMS.

• Practical experience in tracking international shipments and collaborating with freight forwarders and customs brokers.

• Knowledge of duties, VAT, import/export documentation, and regulatory considerations.

• Experience in supporting multiple stakeholders within a dynamic operational environment.

• Capability to analyze data, recognize issues, and efficiently resolve execution-level challenges.

• Bachelor’s degree or an equivalent combination of education, experience, and/or military service.

• 1 to 3 years of experience in logistics or global business.

• Familiarity with Salesforce is an advantage.

• Knowledge of Cisco’s CCW platform is a plus.

• Competence in managing high-pressure situations as a frontline problem-solver.

• Ability to work independently with minimal supervision.

• Proficiency in Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook.

🏝️ Benefits

• Equal Opportunity Employer with a strong commitment to diversity, equity, and inclusion.

• Reasonable accommodations are available for individuals with disabilities.

• Opportunity to engage with AI-driven analytics, cloud solutions, cybersecurity, digital transformation, and cloud computing.

• Flexibility to work remotely.