Global Benefits & Compensation Lead

This is a fully remote position, open to applicants in Malaysia, +2 more countries.

📋 Description

• Oversee the benefits that GoGlobal delivers to individuals employed on behalf of clients across the globe.

• Conduct research and benchmark both statutory and additional benefits across various operating countries.

• Develop and sustain a global benefits catalogue that aligns with local practices and company standards.

• Identify compliant benefit options for both new and existing markets.

• Select, appoint, and manage brokers, insurers, and benefit providers.

• Execute RFPs and negotiate pricing, terms, and service levels.

• Manage vendor performance, escalations, and ensure continuity of coverage.

• Oversee the global renewal and renegotiation calendar to prevent any gaps in coverage.

• Monitor policy terms, anniversaries, and claims experiences.

• Ensure that benefit programs comply with local statutory and regulatory requirements.

• Keep audit-ready enrolments, documentation, and provider contracts.

• Collaborate with Legal and Compliance teams on jurisdiction-specific obligations.

• Safeguard data protection and confidentiality regarding employee and vendor information.

• Maintain benchmarks for compensation and total rewards related to offers, pricing, and retention.

• Provide guidance to Revenue, Sales, and country teams on competitive benefits packages.

• Serve as a benefits subject-matter expert during client and prospect discussions.

• Model benefit and reward costs along with the cost-to-serve impact.

• Manage the benefits cost structure and enhance efficiency through sourcing, consolidation, and renegotiation.

• Standardize and automate benefits administration and renewals in collaboration with Digital Operations.

• Report on coverage, costs, renewals, and compliance, and work to improve the operating model.

⛳️ Requirements

• Minimum of 6 years in benefits and/or compensation, including experience in global or multi-country benefits management.

• Practical experience in sourcing benefits and negotiating with brokers, insurers, and providers, along with managing renewals and renegotiations.

• Strong understanding of statutory and supplementary benefits and local compliance requirements across various jurisdictions.

• Commercial and analytical abilities, including benchmarking, cost modeling, and vendor negotiation skills.

• Highly organized and deadline-focused, with the ability to manage a global renewal calendar seamlessly.

• Proficient in English.

• Capability to work across different time zones from a Regional Delivery Centre located in Malaysia, Romania, or Colombia.

• Experience in an Employer of Record (EoR), Professional Employer Organization (PEO), global payroll, or global business-services environment (preferred).

• Relevant certifications such as GRP, CCP, CEBS, CBP, GPHR, or SHRM (preferred).

• Familiarity with global benefits brokers and benefits-administration/HRIS platforms (preferred).

• Comfort with AI-assisted tools and automation (preferred).

🏝️ Benefits

• Fully remote work options.

• Hybrid work arrangements available in select countries.

• Opportunities for career advancement across international locations.

• A diverse, global, and supportive team environment.

• A sustainable growth atmosphere free from venture capital or private equity pressure.

• Transparent monthly financial sharing practices.

• A collaborative cross-border working culture.

• Background and reference checks conducted as permissible by law.