Global Account Manager, Enterprise Solutions – Data Centers

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Cultivate and sustain comprehensive knowledge of the designated vertical segment and assigned accounts, including a thorough understanding of Facilities, Design, Construction, Operations, and Lifecycle.

• Identify, secure, and expand Enterprise accounts and opportunities primarily through new construction and owner-direct portfolio-buy initiatives.

• Place strong emphasis on generating new opportunities and driving business development.

• Pursue qualified leads at the Enterprise level and enhance existing Business Unit (BU) touchpoints.

• Coordinate and collaborate with all Carrier personnel, including Global and Regional BU Sellers and Leadership, throughout the sales and account management process.

• Partner closely with BU sellers to pinpoint cross-BU expansion opportunities.

• Create and maintain formalized Enterprise account plans on both global and regional scales.

• Develop and execute a comprehensive global account strategy based on customer and vertical insights.

• Persuade customers to invest in Carrier products and solutions.

• Collaborate with other Carrier resources to create customized solutions that address specific customer requirements.

• Comprehend and influence the customer’s investment roadmap related to Carrier products and solutions to facilitate expansion.

• Strengthen relationships within assigned accounts to engage new decision-makers and uncover additional opportunities.

⛳️ Requirements

• Bachelor's Degree.

• Over 5 years of experience in Sales, Business Development, or Data Center Mechanical/HVAC, Design, Construction, and/or Owner Segment.

• Willingness to travel 25%-50%, including internationally for clients and conferences.

• Strong collaboration, transparency, and leadership capabilities within a team setting.

• Experience in developing National, Strategic, or Enterprise Accounts in Facilities/HVAC, Mechanical Design, or Construction.

• Proven track record in developing, navigating, and managing Data Center owner accounts is highly preferred, including Engineering, Procurement, Construction, and Operations.

• Mechanical/HVAC/Controls experience is preferred, though experience in other facility aspects or building solutions is acceptable.

• Demonstrated ability to influence and collaborate effectively across all organizational levels.

• Capability to communicate with high-level customer stakeholders (e.g., C-Suite).

• Proficiency in engaging with senior executives to generate demand for new solutions.

• Proven experience in developing and executing consultative sales strategies that foster value growth for customers.

• Ability to lead cross-functional teams to resolve complex challenges.

• Highly organized with meticulous attention to detail, while managing multiple priorities and navigating ambiguity.

• Excellent communication skills, both written and verbal, tailored for diverse audiences, including technical and non-technical teams.

• Strong negotiation skills with an understanding of contractual and legal language.

• Advanced proficiency in Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams, & Copilot).

• Exceptional project management skills and execution capabilities.

• Ability to swiftly adapt and modify approaches and solutions to meet customer needs.

• Ability to promote software and recurring sales, beyond just equipment and services.

🏝️ Benefits

• Health Care Benefits: Medical, Dental, Vision; wellness incentives.

• Retirement Benefits.

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation.

• Disability: Short-term and long-term disability.

• Life Insurance and Accidental Death and Dismemberment coverage.

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account.

• Tuition Assistance.