Global Account Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take ownership of and enhance client relationships, broadening Temporal’s reach into new business lines, teams, and applications.

• Formulate and implement a strategic account plan to promote the adoption of new use cases within a large, complex enterprise.

• Collaborate with software engineers, architects, and technical stakeholders to comprehend their requirements and effectively position Temporal across various workloads.

• Navigate intricate technical discussions and align Temporal’s offerings with customer priorities and production realities.

• Establish and maintain strong relationships at multiple organizational levels, serving as a trusted advisor throughout the adoption process.

• Work alongside customer success, solutions architecture, and product teams to ensure each new use case is successfully deployed and delivers measurable results.

• Identify, cultivate, and finalize new use-case commitments, driving growth in usage and the scope of deployment.

• Continuously adjust account strategies to meet the evolving priorities of a Fortune 15 enterprise in a fast-paced market.

⛳️ Requirements

• Proven experience in developing and executing multi-year account strategies within large enterprises, aligning stakeholders, initiatives, and growth opportunities into a unified plan.

• Excellent communication and negotiation abilities, capable of presenting to both technical and executive audiences.

• A solid history of cultivating executive relationships.

• Demonstrated success in selling to software engineers, technical decision-makers, and engineering leaders within complex technical settings.

• Ability to engage in intricate technical discussions and collaboratively align Temporal’s capabilities with customer needs.

• Proven success in driving adoption and increasing revenue within large, matrixed enterprises.

• Comfort in a fast-paced, high-growth environment with a proactive and adaptable mindset.

• Exceptional relationship management skills, with the ability to influence and build trust across various organizational levels.

• History of consistently meeting or exceeding growth objectives.

• Experience with state-of-the-art developer tools or infrastructure products.

• Familiarity with consumption-based sales models and promoting the adoption of technical products.

• A strong passion for technology and a keen interest in resolving complex customer issues.

• Preference for candidates in the Dallas area; regular on-site interaction with the customer’s technology teams is required.

🏝️ Benefits

• Unlimited PTO, 12 Holidays + 2 Floating Holidays.

• 100% coverage of premiums for Medical, Dental, and Vision plans.

• AD&D, Long-Term & Short-Term Disability, and Life Insurance (Standard & Supplemental options available).

• Empower 401K Plan.

• Additional perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend, and more!