Global Account Director – Aerospace & Defense

This is a fully remote position, open to applicants in Germany.

📋 Description

• Formulate and execute comprehensive global account strategies and plans aimed at fostering sustainable growth and profitability.

• Oversee the complete relationship management with key global accounts, ensuring exceptional service delivery and optimizing customer experience.

• Establish and nurture robust, long-term relationships with senior stakeholders across various geographic and functional domains.

• Serve as the primary commercial contact for all matters relating to accounts, including contract negotiations and escalations.

• Identify and cultivate new business opportunities by collaborating with internal teams across different DSV divisions.

• Leverage industry insights, customer data, and market trends to develop compelling value propositions and account development strategies.

• Foster operational and commercial alignment among departments to guarantee consistent execution on a global scale.

• Track financial and performance indicators such as revenue growth, wallet share, and customer satisfaction.

• Propel cross-selling and innovation initiatives to enhance DSV’s footprint with global clients.

⛳️ Requirements

• Relevant university degree that provides a solid analytical and professional foundation.

• 8–12 years of experience in global account management, business development, or commercial leadership roles within logistics, supply chain, or related sectors.

• Demonstrated ability to manage intricate, multi-regional customer relationships and achieve measurable growth.

• Strong consultative selling and negotiation abilities, with experience engaging senior and executive-level stakeholders.

• Profound understanding of logistics, transportation, and supply chain operations, including key commercial and financial drivers.

• Exceptional communication, influencing, and stakeholder management skills across diverse cultures and organizational hierarchies.

• Strong analytical and problem-solving capabilities, supported by experience with CRM and performance management tools.

• Professional proficiency in English; knowledge of additional languages is a plus.

🏝️ Benefits

• Financial security and perks: capital-forming benefits, company pension scheme, employee discounts, DSV employee card (monthly net credit of up to €50), company bike (Job-Bike), long-service/anniversary bonuses.

• Health-oriented: supplementary health insurance, computer eyewear, group accident insurance.

• Onboarding and team culture: Individual onboarding is crucial to us — with the assistance of a buddy, you'll swiftly become acquainted with all relevant aspects of your role and be empowered to take charge of your area.

• Flexible work options: modern equipment, transparent work-time planning and recording, along with the possibility for remote work from home.

• Ongoing development: practical training, workshops, and customized programs to support your individual growth journey.