German Travel Representative

This is a fully remote position, open to applicants in Greece.

📋 Description

• Handle and process incoming phone calls, emails, and social media inquiries.

• Ensure high-quality service for customers, addressing their inquiries and complaints with professionalism.

• Propose and implement modifications to current procedures to enhance the accuracy and efficiency of the Customer Service department overall.

• Serve as the primary point of contact for our premium accommodation partners by addressing basic questions and concerns.

• Report technical issues, customer complaints, and other challenges.

⛳️ Requirements

• - **Fluent in German (both spoken and written)**

• - **Strong command of the English language**

• Previous experience in customer service is considered a plus.

• Proficient in computer usage.

• Strong communication skills with a proactive attitude.

• Focus on quality and ability to multitask in a fast-paced setting.

• Capacity to adapt to change and perform well under pressure.

• **EU Passport required**

🏝️ Benefits

• - **Attractive monthly salary**

• - **Two additional salaries per year**

• - **Monthly performance bonuses**

• - **Remote work opportunities throughout Greece**

• Health benefits package.

• Equipment provided for your work.

• Opportunity to thrive in a dynamic environment and advance your professional career.