German Speaking Medical Information Specialist – Graduate Opportunity

This is a fully remote position, open to applicants in Serbia, +2 more countries.

📋 Description

• Address medical and safety inquiries from healthcare professionals, patients, and consumers through phone, email, and web platforms.

• Utilize approved product information, scientific literature, and internal data to deliver clear and accurate responses.

• Record and report adverse events, product complaints, and other safety issues in accordance with regulatory standards.

• Enter inquiries into internal systems accurately, promptly, and in compliance with guidelines.

• Conduct reviews on safety reports and medical inquiries.

• Compose tailored medical responses using client-approved resources.

• Offer informal training or mentorship to newly hired team members.

• Contribute to enhancements and updates of internal processes.

• Occasionally participate in rotating after-hours coverage.

• Assist pharmaceutical, biotech, and medical device organizations with medical information, safety, regulatory, and product-related services.

⛳️ Requirements

• A degree in life sciences or a healthcare-related discipline.

• Excellent written and verbal communication abilities.

• Strong attention to detail and dedication to accuracy.

• Interest in drug safety, medical information, or regulatory affairs.

• A proactive attitude and eagerness to learn.

• C1 fluency in German and English, both written and spoken.

• Capability to engage with customers via phone and email.

• Willingness to participate in rotating after-hours coverage according to business requirements.

🏝️ Benefits

• Remote work with a flexible, home-based arrangement.

• Comprehensive onboarding and complete training for all positions.

• Leadership and management training opportunities.

• Industry training and learning from the broader Medical Information Team.

• Performance-related compensation.

• Annual bonus structure.

• Health and wellness support initiatives.

• Contributory pension scheme.

• Enhanced maternity leave provisions.

• Opportunities for career development and fast-tracked promotions.