German Speaking Customer Support Agent

This is a fully remote position, open to applicants in Spain.

📋 Description

• You deliver outstanding customer service, ensuring a positive experience in every interaction.

• You communicate with confidence and empathy in both Dutch and English when engaging with customers.

• You assess customer inquiries, identify their needs, and provide effective solutions.

• You quickly adapt to new circumstances and tackle challenges with strong problem-solving abilities.

• You proactively foresee customer needs and maintain a service-oriented approach.

• You are flexible in working across various shifts, including weekends and night shifts.

⛳️ Requirements

• You have prior experience in customer interaction, and providing excellent service comes naturally to you.

• You are fluent in both Dutch and English (C1 level or higher).

• You enjoy engaging with partners and customers while showcasing strong communication skills and empathy.

• You can quickly adapt to new situations and possess robust analytical and problem-solving skills.

• You are proficient in using computers and common software applications, including Microsoft Office.

🏝️ Benefits

• Work-Life Balance: This fully remote position offers you the flexibility to work 100% from home, helping you to better balance your professional and personal life.

• Employee Benefits: Enjoy a wide array of discounts on SIXT rent, share, ride, and SIXT+, along with exclusive deals on travel, technology, and lifestyle products.

• Team Building Activities and International Events: Participate in engaging team-building activities and exciting global corporate events that connect colleagues from around the world.

• Professional Growth: Collaborate with a highly motivated and skilled team, gaining numerous opportunities to learn, grow, and advance your career in a dynamic international setting.