German Speaking Customer Service Representative

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Address customer inquiries through phone, email, and chat in German.

• Deliver precise information regarding products, services, and solutions.

• Quickly resolve customer issues or escalate complex cases to the relevant teams.

• Keep detailed and accurate records of customer interactions.

• Work collaboratively with the team to enhance customer service processes.

⛳️ Requirements

• Proficiency in German (both written and spoken) is essential.

• Strong command of English for effective internal communication.

• Exceptional communication and problem-solving abilities.

• Flexibility to adapt to rotating shifts, including nights and weekends.

• Ability to work remotely with a reliable internet connection.

• Previous experience in customer service is advantageous but not mandatory.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Fully remote role offering flexibility.

• Extensive training designed to ensure your success.

• Opportunities for career advancement within a supportive company culture.