German Customer Advisor – Household Appliances

This is a fully remote position, open to applicants in Greece.

📋 Description

• Deliver timely and effective customer assistance through chat and phone communication.

• Efficiently and accurately resolve customer queries, including troubleshooting technical issues and how-to inquiries.

• Foster strong customer connections by providing an outstanding and tailored support experience.

• Engage in continuous improvement processes and identify ways to enhance customer satisfaction.

⛳️ Requirements

• Native or bilingual proficiency in German.

• Proficient in English with advanced language skills.

• Exceptional communication and interpersonal abilities, demonstrating a strong customer-focused mindset.

• Demonstrated problem-solving and analytical capabilities.

• High level of computer literacy and technical skills.

• Residing in Greece or willing to relocate.

• EU Passport holder (required for relocation assistance).

• Capacity to work independently and proactively in a remote setting.

🏝️ Benefits

• Competitive monthly salary along with appealing performance-based bonuses.

• 14 monthly salaries paid annually.

• Fully remote work flexibility from any location in Greece.

• Comprehensive relocation assistance for international applicants, which includes:

• Airfare to Greece.

• 4 weeks of accommodation.

• Airport pick-up and drop-off services.

• Private medical insurance to ensure employee health and well-being.

• Opportunities for professional growth within a dynamic and supportive team environment.

• Excellent career advancement potential with a global industry leader.

• Indefinite contract providing long-term job security.