General VA – Business Operations Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Provide daily administrative support throughout the organization.

• Oversee scheduling and coordination of appointments.

• Prepare quotes based on information provided by the business owner.

• Follow up on outstanding quotes and customer inquiries.

• Generate, manage, and track invoices.

• Communicate with customers through phone, email, and other channels.

• Coordinate with suppliers, contractors, and other business contacts as necessary.

• Assist with social media management and content development.

• Maintain precise records and ensure that information is current.

• Support process enhancements and initiatives aimed at operational efficiency.

• Assist with general business administration and various ad hoc tasks.

⛳️ Requirements

• 2-5 years of experience in administration, customer service, operations support, or virtual assistant roles.

• Previous experience assisting clients in AU/US/UK/CA or similar markets is highly valued.

• Strong verbal and written communication skills in English.

• Comfortable engaging with customers over the phone.

• Excellent organizational and time management abilities.

• Strong attention to detail and capacity to manage multiple priorities.

• Proactive and capable of working independently.

• Professional and customer-oriented approach.

• Experience in preparing quotes, invoices, or customer documentation is highly regarded.

• Familiarity with platforms like Tradify, ServiceM8, Outlook, Canva, or similar tools is desirable.

• Experience supporting trades, construction, property, or service-based businesses is advantageous but not mandatory.

🏝️ Benefits

• Opportunity to work in a dynamic and supportive environment.

• Professional development and growth opportunities.

• Competitive salary and benefits package.