General Manager – Vice President, Workforce Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Take full responsibility for the P&L of Thea Workforce Management, which is Residex's staffing and scheduling business line, focusing on driving revenue growth, margin enhancement, and overall business performance.

• Develop and implement the go-to-market strategy, including pricing and packaging, customer acquisition, and expansion initiatives, in collaboration with Sales and Marketing leadership.

• Collaborate with the Sales Team and GTM Teams to source leads, enhance brand recognition, and ensure successful sales delivery to meet your business line's bookings, ARR, and EBITDA targets.

• Define and manage the product vision and roadmap for Workforce Management, which encompasses staffing and scheduling, acuity-based staffing, HPPD, PBJ, and continuous coverage compliance capabilities, working closely with Product and Engineering teams.

• Lead a cross-functional team that includes members from product, engineering, clinical and compliance, sales enablement, and customer success, all dedicated to the Workforce Management business line.

• Maintain a comprehensive understanding of the competitive landscape and market trends within staffing and workforce management for senior living, translating insights into strategic actions.

• Interact directly with customers, operators, and prospects to validate product direction, support strategic sales initiatives, and represent Workforce Management at industry events.

• Build, mentor, and oversee teams that support the Workforce Management business line, including clinical, product, and go-to-market roles that align with it.

• Regularly report on business performance, including metrics related to revenue, adoption, and retention, to company leadership.

⛳️ Requirements

• Over 10 years of experience in SaaS leadership, including P&L responsibility or general management of a product line or business unit.

• Strongly preferred: Experience in healthcare, senior living, or workforce and staffing technology.

• A proven track record in driving revenue growth and developing go-to-market strategies for a SaaS product or business line.

• Strong understanding of product management, with experience in collaborating with engineering and product teams to establish and execute a roadmap.

• Highly preferred: Knowledge of staffing and scheduling concepts such as acuity-based staffing, HPPD, PBJ, and continuous coverage requirements.

• Experience in building and leading cross-functional teams.

• Exceptional executive communication skills and presence, capable of representing the business both internally and externally.

• An analytical mindset, with a background in using data to inform business decisions.

• A Bachelor's degree is required; an MBA is preferred.

• Preferred: Experience in a private equity-backed or multi-business unit SaaS company.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health benefits including medical, dental, and vision coverage.

• Opportunities for professional development and career advancement.

• Flexible work environment with remote work options.