Game Operations Manager

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Oversee the Live Ops Calendar: Create and implement a detailed calendar of in-game events, promotions, bundles, and seasonal content specifically designed for Chinese players.

• Monetization Strategy: Develop and execute pricing strategies for bundles and event frameworks (including event leaderboards, PvP rewards, and gacha mechanics) to optimize LTV (Lifetime Value) and ARPPU (Average Revenue Per Paying User).

• Localization of Global Content: Modify global game features, events, battle passes, and promotional activities to resonate culturally and engage the China market—altering difficulty levels, rewards, and themes as necessary.

• Technical Execution: Configure, test, and initiate live events within the game using our CMS/CRM tools, drafting all relevant notifications and in-game messages.

• Data Analysis: Examine daily player data to comprehend the factors driving engagement and spending. Report on the effectiveness of specific bundles and events, utilizing data to refine future offerings.

• Community & Feedback Loop: Collaborate closely with local community and marketing teams to collect player feedback and identify challenges or opportunities for new events.

• Crisis Management: Respond swiftly to resolve live game issues (such as server problems and exploit bugs), coordinating fixes and communicating with players to uphold trust.

• Compliance: Ensure that all game operations adhere to local regulations (including loot box disclosures) and platform guidelines.

⛳️ Requirements

• Native Mandarin Chinese speaker with professional proficiency in English.

• A minimum of 3 years of experience managing live game operations for a mobile game within the Chinese market.

• Strong communication and collaboration skills within cross-functional and globally distributed teams.

• A deep passion for mobile gaming.

🏝️ Benefits

• Allowance for purchasing your own device or equipment.

• Variable compensation through our annual bonus program.

• Flexible working hours and unlimited paid time off.

• The opportunity to work from anywhere in the world.