Functional Consultant, Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Accountable for collecting and analyzing client requirements while configuring systems to develop applications utilizing our SaaS low-code application platform.

• Engaging with clients and facilitating workshops to gain insights into their business and its challenges.

• Functionally defining a solution based on the identified requirements.

• Utilizing low-code platform components to create solutions.

• Leading requirements analysis by collaborating with client stakeholders, guiding workshops to comprehend their business needs, and documenting requirements.

• Working alongside solution developers to convert business requirements into well-structured solutions.

• Creating comprehensive technical solution documentation that aligns with client business goals, including process flowcharts, diagrams, user manuals, and more.

• Ensuring that all production modifications comply with lifecycle methodology, version control, appropriate testing, and risk management guidelines.

• Conducting working sessions with clients to gather feedback and address technical issues during client review and testing.

• Diagnosing and troubleshooting system errors and implementing solutions to rectify them.

• Willingness to travel domestically as needed, up to 10%.

⛳️ Requirements

• Proven experience in leading requirements analysis activities, including the documentation of functional requirements and maintaining traceability to test cases.

• Demonstrated ability to utilize a deep understanding of software capabilities to solve business challenges.

• Familiarity with enterprise software and database architectures.

• Knowledge of software development and deployment methodologies (e.g., Scrum) and related tools (e.g., Confluence, JIRA, Smartsheet, PlanView, Git, Jenkins, Bamboo, TFS, etc.).

• Strong analytical mindset with the ability to evaluate client business needs.

• Competence in analyzing technical options and providing recommendations.

• Capacity to approach solutions primarily through configuration, with customization as necessary to fulfill customer requirements.

• Excellent verbal and written communication skills, with the ability to clearly and patiently explain technical concepts to a non-technical audience.

• Ability to work independently as well as collaboratively within a team environment.

• Exceptional attention to detail; strong organizational and prioritization abilities.

• Skilled at managing multiple tasks and projects concurrently.

• Comfortable working under pressure or within tight deadlines.

• Self-motivated with a high level of integrity and professionalism.

• Enthusiasm for learning and personal development, particularly in technology.

• Proficient in Microsoft Word, Excel, PowerPoint, and SharePoint.

🏝️ Benefits

• Competitive wages and opportunities for career advancement.

• Health and welfare options include medical, dental, and vision plans, health savings accounts with company contributions, medical flexible spending, and dependent care.

• 401(k) plan with company matching.

• Continuing education program.

• Uncapped flexible time off, along with accrued sick leave and parental leave.

• Monthly virtual team activities.

• Profit-sharing bonus.