Full Time PM

This is a fully remote position, open to applicants in Peru.

📋 Description

• Answering calls to assist Claro POSTPAID customers with their inquiries and concerns.

• Providing customer service without engaging in sales.

• Managing remote telephone support.

• Participating in paid training sessions.

• Working during the time slot from 2:00 PM to 12:00 AM, with a one-hour break.

• Having time off between Thursday and Sunday.

⛳️ Requirements

• Completed Secondary Education.

• Experience in Customer Service, either with or without prior experience.

• Must have a device (Computer or Laptop) to work from home.

• Windows 11 PRO operating system.

• 8GB RAM.

• Wired internet connection.

• Webcam and headphones.

• Possession of all specified technical tools.

• Availability for the afternoon shift, from 2:00 PM to 12:00 AM.

• Availability for training from Monday to Saturday, from 3:00 PM to 10:00 PM.

• A positive attitude and eagerness to grow and pursue a career path.

🏝️ Benefits

• Good Service Bonus: S/. 200.

• Home Office Bonus: S/26.00.

• Paid training during onboarding.

• Bi-weekly and end-of-month payments.

• Quick career advancement opportunities.

• Health program benefits, including free medical attention for you and five family members.

• Free mental health program with specialized psychotherapists.

• Development of soft skills and professional competencies.