Fulfillment Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Manage the entire lifecycle of order processing, routing, and shipping for designated retail partnerships.

• Monitor orders from initiation to delivery and take proactive steps to address issues before they lead to delays.

• Ensure that shipments adhere to retailer-specific guidelines and routing instructions.

• Keep abreast of evolving compliance standards and identify gaps to prevent chargebacks or rejected shipments.

• Coordinate production schedules and shipping timelines with strategic collaborators and co-packers.

• Quickly resolve operational challenges through effective and proactive communication.

• Track order statuses and deliver data-driven insights for operational transparency.

• Work collaboratively with logistics, sales, and customer service teams to ensure alignment and seamless information exchange.

⛳️ Requirements

• Proven experience in operations, fulfillment, or supply chain roles.

• Proficiency in spreadsheets, including the use of formulas, pivot tables, and data reporting.

• Exceptional communication skills, with the ability to cultivate strong relationships with external partners.

• Strong organizational abilities that remain effective under pressure and during peak periods.

• A proactive ownership mentality, with the capability to identify problems before they are raised by others.

• Experience with retail partnerships and familiarity with routing guides and compliance requirements (preferred).

• Knowledge of co-packer or third-party manufacturing relationships (preferred).

• Background in order management or ERP systems (preferred).

• Submit your resume along with a brief note detailing your interest and how your experience aligns with the role.

• Include the phrase “I am the next Irene!” in the subject line of your application note.

🏝️ Benefits

• Comprehensive Medical, Dental, and Vision healthcare coverage.

• Unlimited Vacation and Sick Days.

• 401(k) Retirement Plan.

• Personal Cell Phone Reimbursement.

• Company-provided laptop.