
Fulfillment and Logistics Coordinator
Posted 11 hours ago

Posted 11 hours ago
This is a fully remote position, open to applicants in Philippines.
• Manage, process, and route daily orders across all 3PL locations utilizing Shopify and ShipStation.
• Conduct daily follow-ups for overdue orders, address modifications, and order discrepancies. Collaborate with 3PL partners to resolve issues on the same day.
• Develop and uphold SKUs, barcodes, and product information across all brands and platforms, ensuring catalog precision.
• Generate daily and weekly fulfillment reports that detail order volume, exceptions, and shipping performance metrics.
• Gain cross-training in inbound logistics responsibilities, including domestic freight coordination, FBA/FBT shipment oversight, and 3PL transfer management.
• Address fulfillment-related inquiries (tracking, delivery challenges, replacements) within specified SLA targets.
• 2–4 years of experience in eCommerce fulfillment, order management, or logistics coordination.
• Practical expertise with Shopify (order processing, product oversight).
• Familiarity with ShipStation (order management, label creation, exception resolution).
• Knowledge of Amazon Seller Central (FBA shipment tracking, inventory oversight, FBM order management).
• Proficient in advanced Excel functions—pivot tables, VLOOKUPs, INDEX/MATCH, and data manipulation.
• Strong written English skills for communication with 3PL, carriers, and internal teams.
• Comfortable navigating multiple systems (ClickUp, NetSuite, or comparable ERP/project management tools).
• Self-motivated and detail-oriented. You take responsibility for your tasks and identify errors before shipment.
• Fully Remote
• Paid Time Off
• Paid Local Observed Holidays
• Opportunity to work in a fast-growing global company
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