FTZ Client Import Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the main support and daily point of contact for client service teams and operational needs.

• Manage client records, system defaults, tariff databases, vendors, keywords, and client directives.

• Oversee the completion of release and entry summaries.

• Validate documentation for release conditions, compliance, rating adherence, and free trade certificates.

• Develop, maintain, and adhere to client Standard Operating Procedures (SOPs) and Emergency Service Procedures (ESPs).

• Ensure the precise and prompt release and rating of shipments across all transportation methods.

• Generate customs entries and essential shipment details for Electronic Data Interchange (EDI) release, rating, and billing.

• Reach out to clients and carriers to gather any missing documentation, information, or directives.

• Collaborate with Customs and Participating Government Agencies (PGAs) as required.

• Conduct tariff, valuation, client/importer information checks, and maintain documented internal audits.

• Assist in performance measurement reporting for the Client Service Team.

• Organize daily team operations, set priorities, manage schedules, troubleshoot issues, coordinate meetings, and oversee special projects.

• Implement electronic data relationships and stay updated on new system advancements.

• Carry out other related tasks and comply with established policies and procedures.

⛳️ Requirements

• Minimum of 3 years of relevant experience.

• High School diploma/GED or equivalent is required.

• Progressing towards or having successfully completed the Certified Customs Specialists (CCS) designation is necessary if not already achieved.

• Successful completion of the CCS examination is essential for further career advancement.

• Exceptional oral and written communication skills along with strong organizational abilities.

• Client-service-focused interpersonal skills.

• Capacity to manage large workloads and adhere to tight deadlines.

• In-depth knowledge of company policies and procedures.

• Strong attention to detail, organization, completeness, and accuracy.

• Good analytical and problem-solving capabilities.

• Ability to make decisions and provide recommendations within authorized limits.

• Outstanding time management skills.

• Capacity to present a professional demeanor.

• Proficient in Microsoft Word and Excel.

• Ability to interpret customs documentation and accurately apply tariff, valuation, rating, and importer information.

🏝️ Benefits

• Competitive salary package.

• Comprehensive benefits program.

• Incentive opportunities available.

• Professional development support.

• Flexible, growth-oriented work environment.

• Continuous learning opportunities provided.

• Long-term support for career growth.

• Accommodations available throughout the recruitment process for applicants and employees with disabilities.