Front Desk Representative

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Provide support for a portfolio of 4–5 MedSpas by acting as their virtual front desk.

• Handle incoming phone calls and messages professionally.

• Convert inbound leads by making calls and sending texts via the CRM system.

• Schedule and manage appointments, including handling rescheduling requests.

• Respond to basic inquiries regarding locations, operating hours, and related topics.

• Forward unresolved questions to the MedSpa owner for further assistance.

⛳️ Requirements

• Previous experience in a customer service role, ideally as a Virtual Assistant, Front Desk Operator, or in a similar position.

• Familiarity with the healthcare industry, along with an awareness of its specific challenges and demands.

• Proven sales experience, with a talent for transforming leads into meaningful client relationships.

• Availability to work during US hours and observe US holidays.

• Outstanding written and verbal English skills, with a neutral accent to ensure clear communication.

• Self-assured and independent problem-solver capable of working with minimal oversight.

• Must be a resident of the Philippines.

• Provide a video or voice sample not exceeding 2 minutes.

• Include a copy of your resume.

• Submit an internet speed test result.

🏝️ Benefits

• Opportunity to work remotely.

• An inclusive workplace where every individual feels valued, trusted, and included.

• Accommodations available during the interview process upon request.