Freight Agent

This is a fully remote position, open to applicants in Utah.

📋 Description

• Develop and maintain relationships with shippers and qualified freight carriers.

• Negotiate favorable rates and terms while ensuring profitable freight transactions.

• Coordinate and monitor shipments to guarantee timely and accurate delivery performance.

• Address transportation delays, claims, and service challenges with all involved parties.

• Expand an independent book of business utilizing company technology and support.

• Link shippers with qualified carriers and oversee freight from the initial booking to final delivery.

⛳️ Requirements

• Previous experience in freight brokerage, demonstrating a solid understanding of freight generation and rate negotiation.

• A well-established, active, and transferable book of business, along with direct shipper relationships.

• Experience managing the complete freight lifecycle from booking to delivery.

• Practical experience with freight brokerage technology, including load boards, Transportation Management Systems (TMS), carrier verification platforms, and customer relationship management tools.

• Proficiency in working across various freight modes and types, such as full truckload, LTL, reefer, flatbed, drayage, and specialized freight.

• Strong knowledge of freight brokerage compliance, including broker-carrier responsibilities, insurance requirements, and transportation compliance procedures.

• Experience in fraud prevention within freight brokerage, including identifying and mitigating issues such as double brokering, carrier identity theft, fraudulent dispatchers, cargo theft, and suspicious alterations to carrier contact or payment details.

• Experience managing freight claims, addressing cargo damage, shortages, delivery discrepancies, and related documentation and communication.

• Availability to coordinate shipments across Eastern, Central, Mountain, and Pacific time zones as required by the customer base and readiness to address urgent shipment issues outside standard business hours when necessary.

• Over 2 years of experience as an Independent Freight Agent, Freight Broker, or Freight Sales Representative.

• Familiarity with DAT and Truckstop for sourcing carriers, posting loads, negotiating rates, and monitoring freight market conditions.

• Experience with McLeod, MercuryGate, Aljex, or similar TMS platforms.

• Proficient in using Highway, Carrier411, RMIS, or similar tools for carrier onboarding, verification, and fraud mitigation.

• Experience with Salesforce, HubSpot, or other CRM platforms to manage shipper relationships, sales pipelines, customer outreach, and freight opportunities.

• Willingness to communicate or monitor loads on weekends as needed based on active shipments and customer requirements.

🏝️ Benefits

• AIGentech™ Technology Platform featuring AI Load Building, In-System Bidding, Carrier Monitoring, Dynamic Pricing, Real-Time Tracking, Document Control, and Quick Pay options.

• Comprehensive Back-Office Support, including billing, invoicing, compliance, and administrative workflows.

• Fully Remote work environment.

• Access to a Digital TMS and National Carrier Network.