Freight Agent

This is a fully remote position, open to applicants in Idaho.

📋 Description

• Develop and nurture relationships with shippers and qualified freight carriers.

• Negotiate favorable rates and terms while ensuring profitable freight transactions.

• Organize and monitor shipments to guarantee timely and precise delivery performance.

• Address transportation delays, claims, and service issues with all involved parties.

• Expand an independent portfolio of business utilizing company technology and support.

• Connect shippers with appropriate carriers and oversee freight from initial booking to final delivery.

• Assist in creating dependable outcomes for customers across various shipping needs.

⛳️ Requirements

• Previous experience in freight brokerage, with a robust understanding of generating freight and negotiating rates.

• An established, active, and transferable book of business, along with direct shipper relationships.

• Experience managing the complete freight lifecycle from booking to delivery.

• Practical knowledge of freight brokerage technology, including load boards, Transportation Management Systems (TMS), carrier verification platforms, and customer relationship management tools.

• Proficient in working across various freight modes and types, including full truckload, LTL, reefer, flatbed, drayage, and specialized freight.

• Strong understanding of freight brokerage compliance, encompassing broker-carrier responsibilities, insurance requirements, and transportation compliance protocols.

• Experience in fraud prevention within freight brokerage, including identifying and mitigating double brokering, carrier identity theft, fraudulent dispatchers, cargo theft, and suspicious alterations to carrier contact or payment information.

• Experience managing freight claims, cargo damage, shortages, delivery discrepancies, and related documentation and communication.

• Availability to coordinate shipments across Eastern, Central, Mountain, and Pacific time zones as required by the customer base, with readiness to address urgent shipment issues outside of regular business hours when necessary.

• Preferred: Over 2 years of experience as an Independent Freight Agent, Freight Broker, or Freight Sales Representative.

• Preferred: Familiarity with DAT and Truckstop for sourcing carriers, posting loads, negotiating rates, and tracking freight market trends.

• Preferred: Experience with McLeod, MercuryGate, Aljex, or similar TMS platforms.

• Preferred: Experience utilizing Highway, Carrier411, RMIS, or similar tools for carrier onboarding, verification, and fraud prevention.

• Preferred: Experience with Salesforce, HubSpot, or other CRM platforms to manage shipper relationships, sales pipelines, customer outreach, and freight opportunities.

• Preferred: Willingness for occasional weekend communication or load monitoring based on active shipments and customer needs.

🏝️ Benefits

• AIGentech™ Technology Platform featuring AI Load Building, In-System Bidding, Carrier Monitoring, Dynamic Pricing, Real-Time Tracking, Document Control, and Quick Pay options.

• Comprehensive Back-Office Support including billing, invoicing, compliance, and administrative workflows.

• Fully Remote work environment.

• Access to a Digital TMS and National Carrier Network.