Fraud Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Report directly to the Compliance Lead.

• Provide support for fraud mitigation by utilizing analytic tools to recognize fraudulent trends.

• Identify and prevent potential fraud in customer applications and provider accounts.

• Conduct manual reviews and analyses of new account applications as well as existing customer and provider accounts.

• Perform alert triage based on risk scores and trend analysis.

• Oversee case management for large-scale fraud incidents.

• Monitor customer transactions and behaviors to detect high-risk activities and fraudulent actions.

• Aggregate and analyze internal data to enhance fraud mitigation strategies and customer evaluation criteria.

• Collaborate with Customer Service, Operations, and Compliance teams to improve policies, controls, monitoring, and due diligence processes.

• Identify, manage, and communicate fraud and identity theft cases with other departments.

• Utilize AI tools to enhance review efficiency, create risk summaries, draft memos, and automate alert triage.

• Carry out back-office research, resolution, and relevant reporting of fraudulent activities.

• Assist with bank audits, monitoring, testing, and risk assessments.

• Keep abreast of industry trends concerning money laundering and fraud schemes, including the detection and reporting of suspicious activities.

• Perform additional fraud-related tasks as necessary.

⛳️ Requirements

• Bachelor's degree in a related field, or equivalent work experience.

• A minimum of 3 years of experience in banking or Fintech, preferably in investigative and analytical roles or familiar with fraud-related behaviors in Consumer and/or Business segments.

• Proficient in conducting online and internal application research across relevant systems and using reporting and analytical tools.

• An innovative and creative mindset, capable of proposing new solutions to longstanding problems.

• Detail-oriented and highly analytical, comfortable with in-depth data analysis.

• Experience or familiarity with Slack, Apple MacOS, and GSuite.

• CAMS, CFCS, or CFE certification is an advantage.

🏝️ Benefits

• Fully remote work environment.

• Opportunity to collaborate with teams across multiple time zones.