This is a fully remote position, open to applicants in Nigeria.

• Oversee both incoming and outgoing transactions across value streams utilizing dashboards, alerts, and reports.

• Accept, assess, and address fraud-related complaints from merchants, banks, and partners.

• Examine flagged transactions to ascertain their legitimacy or potential fraud.

• Refer high-risk situations to the Fraud Manager and assist with actions such as PNDs, liens, and account restrictions.

• Aid in recovery initiatives by coordinating with settlement banks and beneficiary institutions.

• Keep detailed records of cases, evidence, and summaries of investigations.

• Offer insights to enhance fraud detection rules and monitoring procedures.

• Collaborate closely with Compliance, Settlement, Product, Support, and Engineering teams.

• Assess fraud risks associated with card transactions and international activities.

• Understanding of fraud typologies including payment fraud, account takeover, and mule activity.

• Skills in transaction monitoring and case investigation.

• Proficiency in analyzing transaction data and recognizing patterns.

• Knowledge of KYC, AML, and relevant regulatory standards.

• Experience utilizing dashboards, spreadsheets, and internal tools.

• Opportunities for professional development.

• Flexible working arrangements.

Fraud Analyst

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