Integration Analyst

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Serve in a consultative role to create integration scopes, comprehending client needs and suggesting suitable, feasible technical solutions.

• Work in conjunction with Business Managers on high-value accounts, delivering technical assistance to enhance commercial prospects within the portfolio.

• Engage in and facilitate meetings with clients, ERP partners, and internal teams, balancing interests with technical precision and a business outlook.

• Analyze clients' commercial workflows to uncover opportunities and foresee technical hurdles in integrations.

• Negotiate project scope, address technical concerns, and propose practical alternatives when the initially preferred approach is unfeasible.

• Assist integrators with inquiries regarding integration mechanics, business rules, and technical options.

• Investigate integration challenges and collaborate directly with partners or clients to resolve issues, evaluating alternative solutions before escalating to technical teams.

• Document engagements and maintain the CRM (Salesforce) up to date, ensuring transparency for all stakeholders.

• Gather and log product enhancement suggestions based on scope evaluations and recurring requests.

• Track project advancement, KPIs, and risks, keeping management updated.

• Fulfill the required development track for Mplayers and create your IDP (Individual Development Plan) through one-on-one sessions with leadership.

⛳️ Requirements

• Proven experience in solution architecture and system integration.

• Extensive technical expertise in:

• Cloud computing.

• IT infrastructure.

• Data modeling and storage.

• Business Intelligence (BI), Big Data, and analytics.

• Service-Oriented Architecture (SOA) and microservices.

• REST APIs, including JSON communication, pagination, soft deletes, throttling, and sandbox/production environments.

• Experience with ERPs and their integration processes (e.g., Sankhya and Protheus).

• Understanding of testing/staging environments and technical integration methodologies.

• Familiarity with CRM systems (preferably Salesforce) for documenting and tracking activities and projects.

🏝️ Benefits

• 💰PLR - Profit and Results Sharing Program.

• 🍎Home-office allowance + meal/food voucher on the Caju flexible benefits card.

• 🤑Budget to establish your home office.

• 🚑National Health and Dental insurance.

• 👩🏽‍⚕️Access to Moodar for online psychological support (benefit is extendable to family).

• 💻Access to an educational platform offering full scholarships for undergraduate, postgraduate, short courses, languages, and MBA programs.

• 🏋🏼‍♀️Wellhub (formerly Gympass): an app providing access to partners for physical activities (gyms) and wellbeing partners for the physical, emotional, and nutritional health of you and your family.