Franchise Business Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a strategic advisor and coach to a group of 20–25 franchise locations.

• Perform site audits to verify compliance with brand standards and operational protocols.

• Assess profitability, overhead expenses, operational efficiencies, and key performance metrics.

• Mentor franchisees in areas such as staffing, financial oversight, workflow enhancement, and revenue expansion.

• Maintain regular meeting schedules and lead Level 10 Meetings.

• Identify underlying causes of operational issues, create data-informed action plans, and oversee their implementation.

• Analyze financial statements, offer guidance on annual budgeting, and set revenue, profit, and operational targets.

• Develop, standardize, and execute system-wide KPIs.

• Propose cost-reduction strategies and assist in sourcing materials and supplies.

• Review pricing models and modify margins in response to seasonal changes and demand surges.

• Create, enhance, and implement standardized Standard Operating Procedures (SOPs).

• Work collaboratively with internal departments to optimize workflows and enhance scalability.

• Support local marketing initiatives, sales processes, lead management, conversion strategies, and customer engagement efforts.

• Develop training materials and onboarding resources; provide both group and individual training sessions.

• Assist with operational, cost-saving, technology, and resource development initiatives.

• Collaborate with the Marketing, Technology, Training, and Compliance teams.

• Conduct approximately 20 on-site visits each year.

• Prepare reports detailing findings, KPI performance, and recommendations for improvement.

• Maintain proactive communication with franchisees and internal stakeholders.

⛳️ Requirements

• 3–5 years of experience in franchise operations, franchisee coaching, business consulting, or a similar field.

• A bachelor's degree in business or a related discipline is preferred.

• Strong problem-solving abilities with a talent for developing and executing effective solutions.

• Exceptional written and verbal communication skills.

• Highly organized and capable of managing multiple priorities independently.

• Analytical mindset with the capacity to assess performance data to uncover growth opportunities.

• Willingness to travel up to 40% of the time.

• Ability to maintain confidentiality and remain composed in high-pressure situations.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and training.

• Flexible work schedule and remote work options.

• Supportive company culture focused on teamwork and collaboration.