Franchise Business Coach

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Deliver personalized coaching to franchisees aimed at enhancing business operations, sales, and overall profitability

• Conduct routine performance evaluations and create action plans for franchisees who are not meeting performance standards

• Facilitate monthly and quarterly Joint Business Planning sessions with franchisees and marketing team members

• Offer strategic guidance and solutions for challenges faced by franchisees

• Oversee financial management, budgeting, forecasting, and the review of business plans, including franchisee profit and loss statements

• Ensure franchisees adhere to company standards, policies, procedures, and the requirements outlined in the Franchise Disclosure Document

• Assist franchisees in streamlining operations and adopting best practices

• Conduct site visits to evaluate operations, provide constructive feedback, ensure compliance with brand guidelines, and identify areas for improvement

• Develop and deliver training programs and workshops, along with training materials

• Respond to inquiries from franchise partners via email and submissions

• Maintain company policies, the Operations Manual, and other resources in internal project management and portal tools

• Foster relationships with franchisees and serve as a liaison between them and the corporate team

• Mediate disputes and facilitate conflict resolution

• Generate daily, monthly, and yearly reports

• Oversee internal reporting and data dashboard systems

• Provide financial updates to leadership

• Support franchisees with inquiries related to reporting, payroll, and sales

⛳️ Requirements

• Bachelor's degree or an Esthetician background with a managerial focus

• A minimum of 3 years of experience in franchising, business coaching, or a similar role

• Required experience in franchising

• Strong comprehension of franchise operations and business development

• Exceptional communication, interpersonal, and leadership capabilities

• Demonstrated ability to analyze financial statements and performance metrics

• Willingness to travel as necessary to support franchisees

• Experience in the health, wellness, and/or beauty sector

• Proficient in utilizing business management software and tools, such as Smartsheets, Asana, and a CRM

🏝️ Benefits

• Health Insurance

• Paid Time Off (PTO)

• Short Term Disability

• 401(k)

• Discounts on Services and Products