Founder Associate – Success/Ops

This is a fully remote position, open to applicants in Europe.

📋 Description

• Collaborate closely with our Head of Customer Success and the founders to assist our clients in integrating AI into their Sales organizations.

• Support the team and rapidly transition into managing your own customer relationships as you develop expertise.

• Facilitate customers in achieving value swiftly, deeply adopting the product, and continuing to grow with Weflow.

• Gain practical experience in onboarding, enablement, renewals, and expansion.

• Provide guidance to Sales, RevOps, and Revenue Leadership teams throughout the process.

• Evolve into a Weflow product expert, understanding how Salesforce implementation and AI capabilities align with customer revenue objectives.

• Cultivate relationships with customers by comprehending their RevOps stack, challenges, and goals, ensuring Weflow delivers tangible outcomes.

• Assist customers in optimizing their Weflow AI configuration as their Sales and RevOps priorities change.

• Identify expansion opportunities and enhance adoption within new teams and revenue functions.

• Handle support tickets and help maintain a feedback loop with the Product and Engineering teams.

• Collaborate with the Head of Customer Success to create the playbooks, processes, and systems that will scale the team.

⛳️ Requirements

• Excellent communication skills and a genuine comfort in engaging with senior stakeholders.

• A strong curiosity about AI and a desire to leverage it to enhance your own work.

• An analytical, data-driven approach with the instinct to convert insights into actions.

• A collaborative, customer-centric mindset and readiness to roll up your sleeves.

• Interest in Salesforce, RevOps, or sales technology. Practical experience is advantageous but not essential.

• Recent graduate or early-career individual, eager to learn quickly in a fast-paced environment.

• Proficiency in English is mandatory.

🏝️ Benefits

• Competitive salary, including performance-based incentives and equity options.

• Direct mentorship from seasoned Customer Success and Operations leaders, as well as the founders.

• A rapid career progression in a high-growth startup, with substantial ownership from the outset.

• A high-impact role within a culture focused on customer success and velocity.

• Flexible paid time off (PTO).

• Regular in-person retreats in attractive locations (e.g., Berlin, Athens, Lisbon, Barcelona).

• Access to a world-class team and a top-tier remote working culture.