Foundation & Marketing Technology Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Administer, manage, and continually enhance the Foundation experience management platform.

• Ensure the quality, consistency, integrity, governance, usability, and reporting of Foundation data.

• Coordinate enhancements, integrations, system testing, upgrades, and technological initiatives for the Foundation.

• Offer user support, create training materials and documentation, conduct user training sessions, and facilitate user adoption.

• Collaborate with attorneys, Marketing, IT, and other stakeholders to identify needs and propose effective solutions.

• Maintain experience data for proposals, rankings, client development, attorney biographies, and marketing activities.

• Assist with email marketing, reporting, analytics, project management, website updates, and other marketing technology initiatives.

• Generate reports, dashboards, saved searches, and data extractions.

• Identify and implement improvements in workflow, processes, data quality, and operational efficiency.

• Stay updated on Foundation advancements and marketing technology trends; provide assistance with special projects.

⛳️ Requirements

• Experience in supporting or administering Litera Foundation is highly preferred.

• Strong analytical, organizational, and problem-solving abilities.

• Exceptional attention to detail and a commitment to maintaining data quality.

• Capability to manage multiple priorities and work autonomously.

• Ability to build collaborative relationships across various departments.

• Excellent written and verbal communication skills.

• Experience in developing documentation, conducting user training, and assisting with user adoption.

• Familiarity with CMS, email marketing platforms, or similar marketing technology tools is preferred.

• Proficiency in Microsoft Office Suite, especially Excel.

• Professional discretion and sound judgment regarding confidential information.

• Bachelor's degree in Marketing, Business, or a related field, or an equivalent combination of education and experience.

• Three to five years of experience in supporting marketing technology, experience management, CRM administration, knowledge management, or related business systems.

• Experience within a law firm or professional services environment is preferred.

• Demonstrated experience in supporting or administering Litera Foundation specifically in a law firm or professional services setting is strongly preferred.

• Ideally located in the Pacific Time Zone; candidates from the Central Time Zone will also be considered.

• Must maintain a workspace conducive to productivity, confidentiality, reliable communication, and secure handling of company and client information.

🏝️ Benefits

• Optional remote work.

• Work from Anywhere environment.

• Equal opportunity employer.