Forward Deployment Engineer, HL7 Integration

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Take ownership of designing integration solutions for assigned clients, aligning radiology order-to-result workflows with HL7 and DICOM interface configurations.

• Conduct technical discovery sessions with clients and implementation teams, focusing on interfaces, message types, code sets, migration data, and cutover requirements.

• Develop, configure, and validate interfaces using Mirth Connect / NextGen Connect, which includes mappings, transformers, routing, and testing message sets.

• Collaborate with implementation counterparts to integrate insights and best practices into customer configurations and implementations.

• Educate and mentor implementation teams and customer interface analysts on standard interface specifications and appropriate configurations.

• Create and publish integration playbooks and baseline documents.

• Act as the technical lead for customers during go-lives, hypercare phases, and escalation situations.

• Offer implementation support and perform root cause analysis for HL7 and integration-related issues.

• Establish and manage change control for site-specific interface customizations, including documentation, versioning, and rollback strategies.

• Transform recurring interface needs into standardized, configurable product capabilities and requirements.

• Drive the AI adoption strategy for clinical data integration, defining requirements, customer impact, and success criteria.

• Configure and support AI-enabled workflows that rely on clinical data integration.

• Coordinate the rollout, site readiness, and customer adoption efforts with Technical Delivery and Product teams.

• Identify, document, and track reproducible engineering defects while ensuring resolution with customers.

• Monitor service health to support HL7 site reliability, participate in incident responses, and promote reliability enhancements.

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Biomedical Engineering, Health Informatics, Information Systems, or a related field, or an equivalent combination of education and experience.

• Over 8 years of experience in healthcare IT integration or clinical systems.

• At least 5 years of hands-on experience with HL7 v2.x interface design and support in a customer-facing or implementation role, preferably in radiology or imaging.

• Expert-level proficiency with at least one integration engine, with Mirth Connect / NextGen Connect being strongly preferred (Rhapsody, Cloverleaf, or Corepoint are also acceptable).

• A strong grasp of radiology order-to-result workflows across RIS, PACS, modality worklist, reporting, and EHR systems.

• Familiarity with DICOM, including the mapping of HL7 order data to DICOM attributes and modality worklist.

• Competency in JavaScript, SQL, and message/log analysis.

• Proven ability to engage directly with customer IT, interface analysts, and clinical stakeholders, particularly in high-pressure situations.

• Experience with FHIR R4 and IHE profiles (SWF, PIR, XDS) is preferred.

• Imaging informatics credentials such as CIIP or PARCA are preferred.

• Background in a regulated medical device environment (FDA 21 CFR 820, ISO 13485) and familiarity with ITIL practices are preferred.

• Proficiency in Microsoft Office is required.

• Must comply with applicable employment laws, DeepHealth policies and procedures, data privacy, compliance, safety, and confidentiality standards.

• Willingness to travel domestically and internationally up to 25%.

🏝️ Benefits

• Opportunity for remote work within the United States.

• Domestic and international travel may be required up to 25%.