Forward Deployed Strategist

This is a fully remote position, open to applicants in New York.

📋 Description

• Integrate directly into a complex business environment, quickly grasping operational mechanics, pinpointing high-value challenges, and steering cross-functional teams from problem identification through to implementation, adoption, and measurable value realization.

• Comprehend business models, workflows, user requirements, constraints, and pain points to identify and articulate the core business problem.

• Recognize opportunities to streamline, redesign, automate, or enhance workflows and business processes.

• Convert vague business challenges into clear problem statements, solution concepts, priorities, and actionable plans.

• Establish desired outcomes, scope, success metrics, and roadmaps in alignment with customer needs and business goals.

• Assess and implement AI, automation, and innovative technologies to provide tangible business value.

• Facilitate cross-functional collaboration among engineering, product, data, architecture, operations, compliance, finance, and business teams.

• Propel execution by managing priorities, dependencies, risks, trade-offs, and key decisions throughout the delivery process.

• Collaborate with technical teams to resolve issues related to data, integrations, governance, security, scalability, cost, and production requirements.

• Oversee the transition from solution design and development to deployment, adoption, and integration into business operations.

• Engage stakeholders and end users to collect feedback, enhance workflows, and promote organizational change and sustained adoption.

• Define ownership, operational processes, and performance metrics to ensure solutions provide enduring value.

• Monitor KPIs, business impact, costs, and outcomes following deployment to uncover opportunities for enhancement.

• Convey results, risks, and lessons learned, providing evidence-based recommendations to scale, refine, pause, or terminate initiatives.

• Maintain comprehensive accountability from the initial discovery phase through to delivery, adoption, and measurable business outcomes.

⛳️ Requirements

• Generally, 10+ years of relevant experience in strategy, consulting, healthcare transformation, product or capability strategy, operations leadership, technology strategy, or a related field.

• Proven track record of managing complex, cross-functional changes from problem definition to implementation, adoption, and tangible results.

• Demonstrated ability to quickly learn a complex operational model, synthesize insights from frontline experts, and develop sufficient domain knowledge to make informed decisions.

• Experience in shaping products, capabilities, workflows, processes, or operating-model changes utilizing user needs, outcomes, roadmaps, priorities, and trade-offs.

• Strong business acumen, including the ability to evaluate value, feasibility, risk, strategic alignment, and investment options when information is incomplete.

• Proficient in executive-level written and verbal communication, facilitation, storytelling, and influencing stakeholders without direct authority.

• Technical proficiency in AI, automation, data, software delivery, integration, and enterprise technology, adequate for direct collaboration with engineering teams and challenging assumptions.

• Experience in establishing business cases, baselines, success metrics, and value realization plans.

• Ability to navigate effectively in ambiguous situations, transition from analysis to action, and uphold personal accountability for outcomes.

• Background in healthcare, pharmacy benefit management, health services, insurance, regulated operations, or another intricate enterprise environment.

• Experience in management consulting, product leadership, digital transformation, enterprise operations, or technology-driven business transformation.

• Hands-on experience in shaping AI-enabled or data-driven products and workflows, with appropriate attention to governance, risk, and operational controls.

• Experience working in multidisciplinary teams or product pods that include business, engineering, data, architecture, operations, and subject-matter experts.

• Proven experience leading proofs of value, pilots, MVPs, or capability launches and utilizing evidence to make scale-or-stop decisions.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and flexible working arrangements.

• Opportunities for professional development and continuous learning.

• A collaborative and inclusive work environment.