Forward Deployed Engineer – Migration

This is a fully remote position, open to applicants in Canada.

📋 Description

• Facilitate discovery sessions to gain insights into customers’ legacy systems, source platforms, data architectures, and OSS/BSS layers.

• Evaluate and devise migration strategies, documenting the scope, data mappings, constraints, and cutover plans.

• Assist customers and internal teams in comprehending migration trade-offs and setting priorities.

• Investigate unknown source systems and extract data through SQL, APIs, manual exports, and backups.

• Convert data into Gaiia’s standard format utilizing declarative mapping files.

• Upload and verify data against target schemas, reconcile outcomes, and import data.

• Organize and execute cutovers, including delta migrations, downtime considerations, and rollback procedures.

• Supervise production data and address discrepancies post go-live.

• Manage migration relationships throughout the entire process from discovery to post-cutover stabilization.

• Develop repeatable processes and reusable resources such as templates, mapping rules, and playbooks.

• Serve as a subject matter expert for internal teams regarding customer data and migration factors.

• Collaborate with Product and Engineering to shape the migration tooling roadmap.

• Contribute to engineering enhancements for migration tools.

⛳️ Requirements

• 4–6+ years of experience in customer-facing implementation/solutioning and hands-on data or software engineering.

• Proficient SQL skills.

• Strong TypeScript/JavaScript (Node) expertise.

• Solid understanding of ETL principles, including staging, repeatable/idempotent loads, full versus incremental loads, validation, and reconciliation.

• Proven experience managing technical projects with external stakeholders, including scope, timelines, and expectations.

• Familiarity with complex, poorly documented legacy systems.

• Knowledge of OSS/BSS, telecom, or billing/CRM data models, or the ability to quickly adapt to unfamiliar domain models.

• Exceptional communication skills with both technical and non-technical audiences, including clients.

• Comfortable making decisions regarding technical and customer trade-offs.

• Bachelor’s degree in a relevant field such as Computer Science or Information Systems, or equivalent practical experience.

• Willingness to travel occasionally within the US for key customer engagements and go-lives.

🏝️ Benefits

• Competitive pay.

• Flexible vacation policy.

• Attractive stock options.

• 25 days of vacation.

• Stock Options Plan.

• Group Insurance.

• Telemedicine services.

• Life Spending Account.

• GRSP.

• Flexible working hours.

• Fully remote work environment.

• Accessible technologies.

• Support for accommodations during the application process for disabilities.