Forward Deployed Engineer – Infrastructure and Deployment

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the installation and configuration of Preql within customer environments, utilizing Docker images, Helm charts, and deploying in customer-managed Kubernetes across AWS, Azure, GCP, and on-premise setups.

• Establish networking, identity, and access protocols, which include private connectivity, SSO and SAML, IAM and role design, warehouse permissions, and secrets management.

• Oversee the deployment architecture for each account, ensuring that the delivered build aligns with the SOW scope.

• Explore customer IT environments to proactively identify and address potential blockers.

• Lead enterprise security and compliance assessments, which encompass questionnaires, data handling and residency requirements, architecture reviews, and escalations.

• Ensure production health within customer environments through monitoring, upgrades, and prompt responses to incidents.

• Uphold release and versioning protocols to keep customers on supported and known configurations.

• Develop runbooks, installation automation, and reference architecture documentation.

• Conduct customer installations independently and articulate Preql’s architecture to customer security teams.

• Streamline installation time, maintain known versions, and establish a repeatable deployment process.

⛳️ Requirements

• A minimum of 5 years of experience in infrastructure, platform, or DevOps engineering, particularly in deploying to production environments you did not manage.

• Hands-on production experience with Docker and Kubernetes.

• Proficiency in at least one of AWS, Azure, or GCP, along with a working knowledge of the other platforms.

• Experience in enterprise networking and identity management, including VPCs, private connectivity, SSO, SAML, IAM, role design, and secrets management.

• Familiarity with CI/CD processes, observability, and incident response.

• High level of SQL and data infrastructure knowledge.

• Ability to work directly with customers, which includes scoping, pushing back, and communicating unfavorable news promptly.

• Strong capacity to handle ambiguity and create runbooks in the absence of existing documentation.

• Strong indicator: experience in packaging and delivering self-hosted or customer-managed software.

• Strong indicator: experience guiding deployments through the security reviews of regulated buyers.

• Strong indicator: knowledge of enterprise data infrastructure and financial systems.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible work hours and remote work options.

• Professional development and training opportunities.

• A dynamic and collaborative work environment.