Forward Deployed Engineer

This is a fully remote position, open to applicants in United States, +3 more countries.

📋 Description

• Engage directly with customers throughout technical evaluations, production, and beyond.

• Facilitate customer calls, pairing sessions, and in-depth technical discussions.

• Develop integrations and address complex implementation and platform challenges.

• Deliver full-stack product enhancements from design to deployment.

• Keep customers updated with clear communications regarding progress, expectations, and next steps.

• Influence the product roadmap by incorporating customer feedback.

⛳️ Requirements

• Over 5 years of experience in full-stack engineering.

• Outstanding communication skills in English, both verbal and written.

• Proficient customer interaction abilities.

• Capability to troubleshoot APIs, integrations, and production systems.

• Experience in converting customer requirements into product solutions.

• Ability to juggle multiple customer priorities and ensure reliable follow-through.

• Experience with developer tools or in customer-facing engineering is beneficial.

• Knowledge of Typescript and Node.

• Prior experience at a developer-tool company or with internal tooling for developers.

🏝️ Benefits

• 0.05%–0.15% equity