Forward Deployed Engineer

This is a fully remote position, open to applicants in India.

📋 Description

• Facilitate discovery and design sessions with Fortune 500 teams in areas such as compliance, security, privacy, legal, procurement, finance, and sustainability.

• Analyze and document the current third-party processes of customers.

• Create mappings of current states and establish target states by utilizing metrics like onboarding cycle time, assessment turnaround, reviewer effort, and audit readiness.

• Configure workflows, forms, logic, risk scoring, and approvals within Certa Studio utilizing Vibe Configuration℠.

• Develop integrations and data flows into existing systems while troubleshooting any failures.

• Oversee delivery plans, governance, testing, cutover, go-live, hypercare, and handover processes.

• Manage scenarios and cases, conduct SIT, UAT with customer testers, perform sanity testing, and regression testing.

• Recognize platform limitations and provide data-driven feedback to the Product team.

• Transform implementations into templates and accelerators.

• Collaborate directly with Fortune 500 clients and cross-functional stakeholders.

⛳️ Requirements

• Minimum of 3 years in customer-facing technical delivery roles, including forward deployed engineering, solutions architecture, implementation consulting, or technical professional services.

• Proficient with REST APIs, JSON, webhooks, and data mapping.

• Capable of scripting in Python or JavaScript.

• Competent in troubleshooting failures across two systems.

• Practical experience with LLMs, encompassing prompts, retrieval, agent workflows, and systematic output evaluation.

• Knowledge of project plans, RAID logs, phase gates, test scenarios and cases, SIT, UAT, and regression testing.

• Excellent communication and stakeholder management abilities.

• Experience in third-party risk, procurement, or compliance is advantageous.

• Must fulfill the India location requirement.

• Employment visa sponsorship may be required or waived, as specified in the application form.

🏝️ Benefits

• 49 days of paid time off.

• Comprehensive benefits package.

• Retirement and wellness plans.

• Support for professional development.

• Bonus for remote workspace setup.

• Annual company offsites in exciting global locations.

• Opportunities for bonuses and equity.