Fleet Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver strategic maintenance management support and exceptional customer service to CAMP fleet clients.

• Ensure compliance of aircraft and maintain accuracy of data.

• Optimize customer utilization of CAMP services.

• Collaborate with internal teams to facilitate service delivery and meet customer requirements.

• Foster strong relationships with key decision-makers.

• Serve as the internal advocate for the customer.

• Proactively tackle challenges and promote the adoption of CAMP products and services.

• Contribute to customer retention and growth in subscription revenue.

⛳️ Requirements

• Customer-focused mindset with a strong dedication to providing an outstanding customer experience.

• Familiarity with the CAMP platform and a capacity to quickly learn technical products.

• Experience in Quality or Operations in Part 135 charters, corporate flight departments, or Part 145 maintenance repair stations.

• Excellent written and verbal communication abilities.

• Strong attention to detail paired with effective organizational and multitasking skills.

• Proficient listening and analytical capabilities.

• Ability to encourage the adoption of technology platforms.

• Advanced data analysis skills with expertise in Microsoft Excel.

• Willingness to travel to customer locations up to 20% of the time.

🏝️ Benefits

• Health insurance.

• 401(k) matching.

• Paid time off.

• Flexible work arrangements.

• Professional development.