Fire Protection, Plumbing Associate Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with senior management and executive leadership to formulate and implement strategic plans.

• Create, revise, and enforce departmental policies regarding fire protection and plumbing staffing and design.

• Oversee operations within the Design Department's Program and Project Management section.

• Manage operational units, including planning, staffing, budgeting, and resource allocation.

• Spearhead change management initiatives and promote continuous improvement.

• Cultivate and sustain client relationships while addressing escalated issues.

• Assess client financial performance and align service offerings with client strategic objectives.

• Propel business development, revenue growth, and pipeline management utilizing CRM/ERP tools.

• Set and track KPIs for customer satisfaction, operational efficiency, and business expansion.

• Evaluate subcontractor performance as necessary.

• Design and implement improvements in technology, data analytics, digital platforms, and AI-enabled workflows.

• Ensure compliance with data privacy, security, and operational integrity standards.

• Train and mentor staff on technology and data analysis tools.

• Complete assigned tasks and deliverables punctually and within budget constraints.

• Travel to client sites, meetings, business development activities, and industry conferences as required.

⛳️ Requirements

• Bachelor's degree in mechanical engineering or fire protection engineering.

• Professional Engineer (PE) license in a relevant field.

• At least thirteen years of experience in mechanical or fire protection engineering.

• In-depth knowledge of strategic planning and operational management.

• Expertise in client relationship management and evaluating financial performance.

• Intermediate knowledge of technology tools, systems, and data analytics.

• Exceptional collaboration skills with senior management, executive leadership, and internal stakeholders.

• Advanced skills in policy adjustment and resource allocation.

• Intermediate proficiency in CRM/ERP tools.

• Advanced abilities in data analysis.

• Expert adaptability and skills in client engagement.

• Advanced capabilities in change management and business development.

• Intermediate skills in implementing technology platforms and utilizing AI and emerging technologies.

• Willingness to travel up to 25%, which may include visits to any or all 50 U.S. states.

🏝️ Benefits

• Selection of comprehensive medical insurance plans, including two PPO-style options and an HDHP with HSA alternative.

• Flexible spending accounts (FSA).

• Dental and vision insurance plans.

• Medical, dental, and vision coverage for spouses/domestic partners and dependent children up to age 26.

• 401(k) plan with company match and self-directed brokerage account option.

• Paid time off (PTO), with additional time off provided during the last week of the year.

• Company-sponsored life insurance for employees and eligible dependents.

• Short- and long-term disability and accidental death & dismemberment (AD&D) insurance.

• Opportunities for professional development.

• Tuition reimbursement program.

• Assistance with professional licensing.

• Paid parental leave after one year of employment.