Fire & Agency Strategic Relationship Manager

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Act as the main relationship manager for all types of stakeholders within a designated geographic area, fostering and maintaining trust-based partnerships while advocating for their needs.

• Spearhead state onboarding and integration initiatives; ensure accurate stakeholder portfolio information is kept up-to-date and document all interactions, issues, and follow-up activities in the CRM system.

• Represent the organization at various meetings, conferences, site visits, and events; assist with presentations and external engagement activities.

• Identify, track, and escalate complex or high-risk issues, trends, and emerging concerns, providing appropriate context and recommended actions.

• Collaborate with internal teams to ensure stakeholder needs are addressed consistently and align with organizational priorities; contribute to the strategy and planning for stakeholder engagement.

• Work alongside other Strategic Relationship Managers to ensure comprehensive coverage and continuity across different territories.

• Oversee multiple projects and priorities with a high level of organizational discipline and professionalism.

⛳️ Requirements

• A Bachelor’s degree in Business, Public Administration, Healthcare Administration, Communications, Education, or a related field, or equivalent experience is required.

• Proven experience in stakeholder relations, account management, advocacy, government relations, policy, partnership management, or similar fields is essential.

• Preferred experience in EMS systems, healthcare, public safety, education, regulatory environments, or engagement at the state/federal level.

• Project management experience and strong organizational abilities are preferred.

• Familiarity with CRM systems and structured relationship management practices is advantageous.

• Capability to manage multiple relationships, projects, and deadlines concurrently.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development