FinOps Coordinator III – International Trip Planning Services

This is a fully remote position, open to applicants in Texas.

📋 Description

• Act as the main billing specialist for NSPA services transactions.

• Prepare, review, and process invoices in accordance with customer and contractual requirements.

• Verify billing information prior to the creation and submission of invoices.

• Ensure that invoices are processed accurately and submitted punctually.

• Assist in customer billing, maintain accounts receivable accuracy, and facilitate merchant payment processing.

• Assemble comprehensive customer invoice packages and verify supporting documentation, approvals, and signatures.

• Collaborate with internal stakeholders to acquire any missing information.

• Reconcile delivery tickets and supporting records with invoices.

• Conduct quality reviews of billing packages before they are submitted to customers.

• Oversee customer-specific invoice templates and billing files.

• Support recurring billing cycles and related reporting requirements.

• Apply established pricing structures and billing regulations.

• Address pricing discrepancies, billing exceptions, invoice problems, and customer disputes.

• Handle billing corrections, credits, and rebills.

• Maintain precise, audit-ready billing records and adjustment documentation.

• Monitor open issues until resolution and implement corrective measures.

• Perform pre-submission reviews and uphold process controls and documentation standards.

• Escalate significant billing issues as necessary.

⛳️ Requirements

• Minimum of 3 years of experience in billing, accounts receivable, finance operations, contract administration, or related fields.

• Proven experience in managing complex customer invoicing and billing processes.

• Strong skills in Microsoft Excel, including data validation, formulas, and reporting.

• Outstanding attention to detail and accuracy.

• Strong analytical and problem-solving capabilities.

• Ability to prioritize multiple tasks and meet deadlines in a fast-paced setting.

• Excellent written and verbal communication abilities.

• Experience in contract-based or government-related billing environments.

• Knowledge of accounts receivable and billing controls.

• Experience in managing credits, rebills, and dispute resolution processes.

• Familiarity with ERP or financial systems such as SAP, Oracle, Workday, or similar platforms.

• Experience in supporting international customers or global billing operations.

🏝️ Benefits

• Equal opportunity/affirmative action employer.

• Opportunity to contribute to critical aviation and business operations globally.

• High visibility in billing function ownership.

• Collaboration with global teams.

• Direct impact on strategic customer relationships.