Finance Assistant, Mandarin Speaking

This is a fully remote position, open to applicants in Philippines, +2 more countries.

📋 Description

• Generate comprehensive invoices for Platform Services clients, ensuring all supporting documentation aligns with agreed terms.

• Extract weekly billing and cost information from various systems and teams, including Outbound, Operations, and Warehouse.

• Organize and consolidate billing and cost data into a coherent and structured format.

• Verify billing files and invoices for accuracy in formulas, internal consistency, adherence to contracts, and identification of unusual items.

• Submit billing documentation and invoices for internal review and approval.

• Dispatch approved invoices directly to clients.

• Collaborate with internal and external parties regarding invoice calculations, inquiries, and contractual terms.

• Partner with Platform Services account managers to investigate and resolve customer billing inquiries.

• Directly communicate with Mandarin-speaking customer contacts to clarify billing details and address issues.

• Manage the weekly billing cycle for Platform Services accounts.

• Retrieve data from multiple systems, create clean and accurate spreadsheets, validate data against contract terms, and ensure timely approval and dispatch of invoices.

⛳️ Requirements

• Ability to work from home.

• Desktop or laptop with a 4th generation or newer processor, at least Intel i3 or equivalent.

• Minimum of 4GB RAM.

• Operating system: Windows 10 or higher, or Mac OSX.

• Must have dual monitors.

• A strong and stable wired DSL, cable, or fiber internet connection with a minimum 10 Mbps plan for primary use.

• PC headset is required.

• HD external or integrated webcam with at least 720p resolution.

• Highly meticulous and detail-oriented, capable of conducting final checks before invoices are sent out.

• Ability to meet tight, non-negotiable deadlines.

• Confidence in interacting with both internal and external stakeholders.

• Experience managing high volumes of data from multiple sources.

• Background in creating invoices or other customer-facing financial documents.

• Understanding of Profit & Loss statements and how billing impacts them.

• Proficient in MS Excel, including formulas, lookups, and handling large datasets.

• Fluent in English and Mandarin, both spoken and written, at a business standard.

• Availability to work UK hours (8:15–17:15).

🏝️ Benefits

• Remote position with a work-from-home setup.

• Equipment requirements for working from home provided by the company.

• Company-sponsored guidance on scam awareness and recruitment contacts.