Field Trial Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Organize, manage, and implement field trials with pilot customers or partners.

• Act as the main technical liaison between the customer and internal engineering teams throughout the trial process.

• Establish trial objectives, criteria for success, and overall scope.

• Oversee trial deployments and gather performance and feedback data.

• Record and monitor issues identified during the trial.

• Provide consistent status updates and reports to stakeholders.

• Collect and analyze customer feedback to drive product enhancements.

• Ensure the proper setup and support of trial environments.

• Aid in the transition of successful trials to general availability (GA).

• Lead cross-functional meetings to identify key integration points necessary for field trial testing.

• Collaborate with the team to develop processes for verifying product installation and performance during Alpha/Beta phases.

• Create a risk management strategy to mitigate internal and external exposure during the field trial.

• Attend field trial installations as required to validate program assumptions, processes, and field use cases.

• Facilitate tracking and resolution of issues arising from customer labs and field trials to ensure external quality monitoring.

• Document technical insights gained and provide feedback to relevant stakeholders to ensure closure of identified gaps.

⛳️ Requirements

• Bachelor’s Degree in a technical discipline or equivalent professional experience preferred.

• Experience in Program Management is preferred.

• Proven problem-solving and analytical abilities.

• Familiarity with production practices and testing procedures.

• Strong facilitation and conflict resolution capabilities.

• Demonstrated skills in time management and project management.

• In-depth knowledge of Gilbarco Products is essential.

• Self-motivated and proactive.

• Excellent verbal and written communication and presentation skills.

• Strong personal commitment to quality and timely delivery.

• Must be adaptable, flexible, and proactive in addressing technical challenges.

• Detail-oriented with strong organizational capabilities.

• Ability to navigate frequent changes and uncertainties.

• Customer-centric approach.

🏝️ Benefits

• Health insurance

• Dental insurance

• Vision insurance

• Disability insurance

• Life insurance

• Family planning programs

• Diabetes management programs

• Women's health coverage

• Support for adult and elder care

• Paid parental leave

• 401(k) plan with matching contributions

• Paid time off up to 15 days

• 13 paid holidays (including 3 floating holidays)

• Paid sick leave