Field Training Specialist

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Deliver both on-site and virtual training sessions for local businesses

• Collaborate closely with Local Companies, Area Leaders, and Training Services to achieve targeted performance results

• Educate employees on the functionalities of WISE, WinZone, and Winreports

• Have the expertise to train new presidents/managers and staff on various subjects, including WISE features and reports, such as A Day’s Work in a Day (ADWIAD)

• Assist local companies in organizing and/or setting up WISE data

• Execute a variety of follow-up training activities with recently engaged local companies

• Take part in in-person training events like Annual Meetings, National Training, Regional Training, and MDTP sessions

• Produce training help videos and supply supporting help documentation

• Create, manage, and follow up on help tickets for end users until their issues are resolved

• Regularly collaborate with Programming, Quality Assurance, and Support teams on various initiatives

• Offer conceptual and strategic advice to local companies

• Perform other duties as assigned

⛳️ Requirements

• Minimum of 3 years of experience in the wholesale distribution sector

• Strong attention to detail, thoroughness, and ownership in all responsibilities

• Exceptional written and verbal communication skills

• Capability to work independently or as part of a team

• Ability to thrive in a fast-paced and constantly evolving work environment

• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)

• Associate’s or Bachelor’s Degree, or equivalent experience

• At least 3 years of experience utilizing the WISE ERP system

🏝️ Benefits

• Opportunity to work remotely and travel up to 50% of the time

• Commitment to inclusion, diversity, and equal employment opportunity